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Project Management

Project Management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. It entails managing a project from the Initiating through the Planning, Executing, Monitoring and Controlling and Closing Processes. Finding individuals with this broad range of expertise is challenging, which is why expert project management leadership is a highly desirable competency. Increasingly, organizations are recognizing the value that formal project management processes can bring to their performance.

 They have discovered that managing their projects and in line with the processes of the Project Management Body of Knowledge – PMBOK (a process based approach to managing projects based on Global Best Practices) as put forth by the Project Management Institute (PMI) gives them significant advantage over the competition.


By receiving training in Project Management, you and your organization will

Complete projects quicker and cheaper.

Save effort and cost with proactive scope management.

Resolve problems quicker.

Resolve future risk before the problems occur.

Communicate and manage expectations with clients, team members and stakeholders more effectively.

Build a higher quality product the first time.

Improve financial management and ensure more accountability.

Have more focus on metrics and fact-based decision making and

Improve your work environment.

We offer training leading to certification in various Project Management Institute (PMI) offered credentials such as

Project Management Professional (PMP)
Certified Associate in Project Management (CAPM)

We also offer training leading to certification in various APMG offered credentials such as PRINCE2 foundation and practitioner

Process Improvement

‘An organization is only as good as its processes’ (Rummler 1996).

Improved processes lead to better efficiency in our organizations and has direct impact on our bottom-line, profits or customer service. As competition becomes more intense resulting in lower profit margins, business leaders agree that business process management is one sure way to reduce cost and improve the bottom-line. The quality of an organizations products and services has direct relationships to the processes leading to the product or service.


Process improvements introduce changes to our processes to help improve the quality of our service or product, reduce waste and cost, and step up schedule. Process Improvement efforts have been reported to reduce cost and schedule by as much as 90% while enhancing quality by over 60%. Aiming at continuous process improvement is reducing business risk. Business risk directly linked to poor processes could arise from any of the following:

Wasted efforts

Not collecting and managing requirements effectively

Relying on poor estimates

Our approach helps you identify and measure critical success factors in your processes to provide early warning indicators of potential issues and these approach suites organizations that are for-profit, nonprofit, government agency or any other going concern.

Six Sigma

Six Sigma is today’s most dynamic management approach for dramatically improving product and process quality and can be applied to every facet of business, from production, to human resources, to order entry, to technical support, to supply chain.


Six Sigma is a business process management methodology that seeks to improve the quality of process outputs by identifying and removing the causes of defects and minimizing variability in business processes.
The fundamental Six Sigma formula is Y=f(X), simply put, this equation means that your organization’s ability Y to deliver quality products and services to its customers and achieve a desired bottom line is a function of or directly related to the inputs X of your organizations processes.


Though originally developed for private sector industry, Six Sigma methodologies has been successfully implemented in Government processes to eliminate waste, improve processes and cut cost. As most Government agencies often work on very tight budgets, the implementation of Six Sigma will be very beneficial in achieving Government objectives.


Some of the acclaimed benefits of implementing Six Sigma include:
⦁ Money – Six Sigma focuses on eliminating inefficient processes that waste resources
⦁ Customer satisfaction – Six Sigma focuses on the Critical-to-quality (CTQ) expectations of your customers
⦁ Competitive advantage – Six Sigma allows you become more competitive as you have reduced your cost of doing business, meet the expectations of your customers and have earned a reputation for quality.
⦁ Across- the- board shift in company behavior.


The Six Sigma methodology uses statistical tools to identify the vital few factors, the factors that matter the most for improving the quality of processes and generating bottom-line results and consists of five phases DMAIC (Define, Measure, Analyze, Improve and Control)


The Six Sigma approach utilizes a lot of data to achieve process improvements.
Lean Six Sigma Training And Certification Courses
All our Lean Six Sigma training and certification courses involve practical hands on use of Minitab 16 software.


The certification involves three stages
⦁ Classroom coursework. Participants get a Certificate of Course Achievement after completion of intensive coursework for Yellow, Green and Black Belt Body of Knowledge
⦁ Certificate of Competence. Participants are awarded a Certificate of Competence after successfully passing a Computer Based Test validating their competence.
⦁ Project Completion. Belts are awarded a final Certificate indicating that they are fully certified after completion of a project. The project will document the cost savings that have been achieved by the Belt utilizing Lean Six Sigma tools.

Lean Six Sigma Black Belt

Lean Six Sigma Black Belts demonstrate detailed understanding of Lean Six Sigma techniques and tools. They are also able to provide team leadership and mentoring for Six Sigma team members.


They are the experts responsible for leading DFSS (Design For Six Sigma) projects on a full time basis; have competence and expertise in implementing the DMAIC model in line with Six Sigma principles, have a basic knowledge of lean enterprise concepts, and they can quickly identify non-value-added activities.


Our Lean Six Sigma Black Belt training will help participants
⦁ Understand the tools and criteria for setting business metrics
⦁ Understand Process Capability
⦁ Get advanced study of the DMAIC and DFSS
⦁ Understand Six Sigma tools
⦁ Know how to select and sustain Six Sigma projects in organizations
⦁ Appreciate Lean Management
⦁ Analyze the sources of variation
⦁ Understand various Risk Assessment Tools and Business Process Control Planning
⦁ Gain Project Management skills


(This course also covers all the materials from the Green and Yellow Belt course)
This course involves practical use of any of Minitab 16, Sigma XL or QI Macro software. Participants get a 30 day free version to use for the course duration, and thereafter may choose to purchase the software from authorized vendors

Lean Six Sigma Green Belt

Lean Six Sigma Green Belts are specially trained team members who assist Black Belts and usually work within their functional areas. They work on projects part-time, but usually in a limited, specific area.


They are able to apply Six Sigma tools to examine and solve chronic problems on projects within their regular jobs and demonstrate enhanced problem skills using the DMAIC model.


The Green Belt has two primary tasks: first, to help successfully deploy Six Sigma techniques, and second, to lead small-scale improvement projects within their respective areas. Usually, Green Belts devote about 40% of their time to Lean Six Sigma projects


Our Lean Six Sigma Green Belt training will help participants
⦁ Manage Projects using DMAIC
⦁ Understand Facilitation Techniques, Exploratory Data Analysis, and Hypothesis Testing
⦁ Understand Six Sigma tools
⦁ Understand Process Behaviour Charts and Measurement Systems
(This course also covers all the materials from the Yellow Belt course
)

Lean Six Sigma Yellow Belt

Lean Six Sigma Yellow Belt certification course gives an overview into the techniques of Six Sigma, its metrics, and basic improvement methodologies.

This course will help participants
⦁ Learn how to integrate Six Sigma methodologies for the improvement of production and transactional systems, in order to better meet customer expectations and bottom-line objectives of their organization.
⦁ Get an introduction to process management and the basic tools of Six Sigma, giving students a stronger understanding of processes, enabling each individual to provide meaningful assistance in achieving an organization’s overall objectives.

Kaizen

Kaizen is the Japanese term for improvement or to make better.

This methodology which was implemented in Japanese businesses after the Second World War, but has since then spread all over the world has been used to tremendously improve processes in manufacturing, engineering, supply chain and business management and has been applied to almost every industry such as banking, healthcare, government, entertainment, telecommunications, insurance, hospitality and life-coach and performance.


Kaizen is a continuous improvement methodology (modeled after continuous improvement expert – Dr. W. Edwards Deming who actually introduced the concept to Japanese companies after WW2) that focuses on achieving small or incremental improvements in our processes leading to compounded impacts on our results. Overall, Kaizen is more than just improving processes; it also aims to bring a human touch to our improvement efforts and eliminates excessively hard work.


Kaizen is the core of Lean Manufacturing that has had stunning impacts on Toyota manufacturing and several other organizations across many industries. By adopting the Kaizen approach to quality improvement, managers demonstrate a commitment to quality and employees are responsible by default to make the continuous small improvements that has compounded impacts on quality. This approach focuses on small changes and is usually data less.

Our Kaizen Management training program leads to expertise and certification as a Certified Kaizen Management Professional

This course will help participants
⦁ Gain a deep and thorough understanding of the Kaizen methodology for process improvement with definitions of key concepts
⦁ It Utilizes real time data which will be provided to gain understanding of the concepts
⦁ Understand what a Kaizen event is and the Key Roles for success
⦁ Plan and prepare for Kaizen Process Improvement projects
⦁ Create and Implement Kaizen Process Improvement Plans
⦁ Prepare adequately for Kaizen Management Professional certification exam

QUALITY MANAGEMENT
⦁ Quality Management System
⦁ Total Quality Management
⦁ QA/QC

HEALTH, SAFETY AND ENVIRONMENT (HSE)

Resilience and Risk Management

Recent global event has brought to fore the need for proactive and consistent management of risks in organizations and on projects.


There is evidence to suggest that organizations that are risk aware and have consciously implemented risk management procedures have had the following benefits:
⦁ Remained competitive, as they are able to get back to business sooner than organizations that do not have risk management processes in place after a major business disruption.
⦁ Ensures that the organization is in control of their business and are fully aware and prepared for uncertain events. Customers also feel more comfortable with such organizations.
⦁ Full understanding of project threats
⦁ Helps achieve organizational goals
⦁ Efficient strategic and business planning
Our Risk Management workshops will help participants understand
⦁ What is Strategic Risk Management and the processes around it.
⦁ Strategy and Risk; Any relationship?
⦁ Decision making and risk / heuristics and biases
⦁ Risk appetite and culture
⦁ Risk communication
⦁ Project and programme risk management
⦁ Enterprise Risk Management (ERM)
⦁ Corporate governance and risk
⦁ Strategic aspects of financial risk management
⦁ Reputation risk
⦁ Business Continuity and Resilience
⦁ The Monte Carlo simulation’s application to quantitative risk analysis and decision making

Bespoke Training Programs

In order for training to be effective, it must be matched directly to the needs of the organization and the people in it. This way an organization is able to reap the benefits of their investment in training. Philstone Consulting also offer tailored courses, which can be designed to meet specific industry requirements. We take your objective and content requirements and design the program(s) around you. At every step of the design process, we involve the client to ensure that the course content as well as the trainers, speakers and consultants are relevant and consistent with client’s needs.


Philstone Consulting is able to provide your organization and staff with comprehensive training needs analysis and diagnostic assessments to help identify which areas of training are worth investing in to enable your organization achieve maximum benefits.


Courses may be tailored to meet a variety of needs including:
⦁ Industry-specific needs cutting across public, private and not-for-profit organizations.
⦁ Training program to fill ‘knowledge gaps’ and the delivery of appropriate skills to key staff
⦁ In-house training for cost-effectiveness, where a large enough number of staff members require training
⦁ Software training – linking specific software functionality with wider processes, knowledge and understanding of specific workflows

Open Courses

We offer a selection of open courses that provide professional learning solutions. Training programs at Philstone Consulting cover the latest trends, technology and strategies to ensure participants obtain maximum benefit. Our courses offer practical training from experienced professionals.


Currently, our classroom based open courses leading to various credentialing in Project Management, Process Improvement (Six Sigma, Kaizen),Business Management and Soft Skills are run in the following cities Abuja, Accra, Johannesburg, Kano, Lagos, Port Harcourt and more.


You can take advantage of our Partner Plan to bring our classroom based training to a target city. 

Please contact us for details.